INTRODUCTION AND GENERAL TERMS

Emma Holland Mountain Training (EHMT) is committed to protecting and respecting your privacy.

This Privacy Policy relates to our use of any personal information you provide to EHMT via forms on this website, by phone, SMS, email, in letters and other correspondence and in person. In order to provide you with EHMT services, EHMT sometimes needs to collect information about you.

EHMT is committed to safeguarding your personal information. Whenever you provide such information, EHMT is legally obliged to use your information in line with all applicable laws concerning the protection of personal information (these laws are referred to collectively in this Privacy Policy as the “data protection laws”).

EHMT’s website may contain hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies and EHMT, therefore, urges you to review them. They will govern the use of personal information you submit when visiting these websites. EHMT does not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

WHAT INFORMATION MIGHT EHMT COLLECT ABOUT ME?

When you visit EHMT’s website and provide contact information to EHMT via electronic forms on the website, or contact EHMT by phone, SMS, email, in letters and other correspondence and in person EHMT may receive personal information about you. The data may include some, or all of the following information: your name, email address and mobile telephone number.

EHMT will keep the data about you for as long as it is believed to be accurate and up to date.

EHMT is hosted on with Krystal Hosting. Krystal Hosting provides EHMT with an online platform that allows it to promote and sell services to you. Your data may be stored through Krystal Hosting’s data storage, databases and the general applications. They store your data on secure servers behind a firewall. EHMT can access this information through this platform but does not hold it electronically at any point. They collect and hold the data in line with their own privacy policy, which can be read here https://krystal.co.uk/terms

Courses booked through EHMT’s online booking system are managed by WordPress Event Booking Pro plugin. This plugin passes the data to Krystal Hosting’s data storage, databases and the general applications. EHMT can access this information through the booking system but does not hold it electronically at any point. A copy of emergency contact and relevant medical information is held by EHMT when delivering a course and destroyed on completion.

Any payment via the EHMT’s website will use PayPal. Your payment is facilitated by PayPal and will show on your statement as being to PayPal. All payments are secure and your card details are not stored by EHMT. PayPal collect and hold the data in line with their own privacy policy, which can be read here: https://www.paypal.com/en/webapps/mpp/ua/privacy-full

No payment information is held by EHMT.

HOW MIGHT EHMT USE THE INFORMATION IT COLLECTS ABOUT ME?

EHMT might use this data to contact you with direct marketing messages by email on the legal basis of consent and legitimate interest in EHMT’s services.

EHMT may use your personal information for a number of purposes including the following:

▪ to provide EHMT’s services, activities or online content, to provide you with information about them and to deal with your requests and enquiries;

▪ to occasionally send you a newsletter and updates on EHMT’s services (via email)

SHARING OF INFORMATION

EHMT does not collect personal information for sale to third parties for marketing purposes. EHMT will not share any information with third parties

WEBSITE COOKIES

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser that enables sites or service providers to recognise your browser and to capture and remember certain information.

EHMT uses Google Analytics to help analyse how users use the site. Google Analytics uses ‘cookies’ to collect standard Internet log information and visitor behaviour information in an anonymous form.

The information generated by the cookie about your use of the website (including your IP address if you have not opted out) is transmitted to Google. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on website activity for EHMT.

YOUR CHOICES REGARDING THE INFORMATION YOU SHARE WITH US

Your privacy is very important to EHMT which is why EHMT makes sure you’re always in control of what I do with your personal information. You will always have the right to withdraw your consent to EHMT holding this data and using it to communicate with you. If you subscribe to an EHMT’s newsletter, emails will always include an ‘unsubscribe’ link that once clicked will instantly remove your email address from any further newsletters. You can contact EHMT by post or email to inform EHMT that you wish to withdraw your consent and EHMT will erase your personal information from our database.

CONTACT

Questions, comments and requests regarding this Privacy Policy are welcomed and should be submitted via the contact form here: http://www.emmahollandmountaintraining.co.uk/contact-ehmt/