Frequently Asked Questions – Emma Holland Mountain Training

WHAT’S INCLUDED IN YOUR COURSES?

All instruction by an approved Summer Mountain Leader and any specialist equipment required on the day.

WHAT’S NOT INCLUDED?

Accommodation
Transportation
Food
Personal Insurance
Personal equipment

WHO WILL RUN THE COURSE?

Your instructor will either be Emma Holland or Ben Hunt. Whilst I usually lead most of the 121 bespoke and trainee sessions myself there may be occasions when Ben will deliver these. If you want to guarantee that I am delivering the course please contact me before booking. If Ben or myself are not available (sickness or holiday) then another instructor who I will have chosen personally may deliver the course.

HOW FIT DO I NEED TO BE?

All courses take place outdoors in hills and mountains (unless an indoor training bespoke session has been arranged). You need to be comfortable walking up and down hills, over some steep and rocky terrain and prepared to be outside in all weather conditions. The fitness levels required for each course will vary depending on the level you have selected. Please contact me if you want a chat about any concerns you may have regarding fitness, accessibility or capabilities. I am experienced in modifying and adapting courses to suit all abilities.

DO I NEED PREVIOUS EXPERIENCE?

Not necessarily, it depends what sort of course or bespoke experience you have booked. I can adapt all of my bespoke sessions to the level that you require. A reasonable level of fitness will allow you to get the most from your course. For the camping and walking trips you will need to be fit enough to carry a fully loaded rucksack over rough terrain for 2-3 days. Please contact me if you have questions.

HOW DO I BOOK?

Please contact me directly to book a course. You can pay via PayPal or BACS. Bookings are not confirmed until you have paid in full and also completed necessary Medical Declaration and Informed Consent forms.

Any outstanding balance will need to be paid 4 weeks prior to the course. Please see the Terms & Conditions for more information.

DO YOU NEED TO KNOW ABOUT MEDICAL CONDITIONS?

It is essential that you let me know about any medical conditions, injury or illnesses when booking and that you also let me know at the start of the course. This information will remain completely confidential but it is essential to ensure the safety of everyone in the group

WHAT DO THE RATIOS MEAN?

I have specifically chosen low ratios for all of the courses, walks and training because you will get more out of a session or course if the numbers suit the activity. This means that I can give more time, support and deliver high quality training to individuals. I aim to provide supportive, inclusive and relaxed environments and believe smaller numbers will achieve this.

WHAT DO I NEED TO BRING?

You will be sent an information pack when your course is confirmed, which includes all equipment and food lists, as well as other items. Basics include your personal hill kit, food and clothing.

WHERE CAN I STAY?

You will be sent an information pack when your course is confirmed, which includes the location of the course. You will be responsible for booking your own accommodation and arranging your travel.

DO I NEED INSURANCE?

Emma Holland Mountain Training has public liability insurance. However, it is recommended that you take out your own personal accident insurance and/or including booking cancellation insurance for all the courses. The British Mountaineering Council offers insurance that you may want to consider. EHMT accepts no responsibility for loss or damage to personal possessions whilst you are attending a session.

IS MY PAYMENT REFUNDABLE IF I CANCEL?

Please see the full Terms & Conditions for more information regarding cancellations.

DO YOU HIRE EQUIPMENT?

I do offer a small inventory of kit, please get in touch to discuss. Meanwhile, there are other companies and organisations that hire out expedition equipment. Please see the following links: http://expeditionkithire.co.uk/index.html http://www.outdoorhire.co.uk

Neither I, nor EHMT, receive benefits of any kind from these companies. EHMT waives all rights of responsibility for the quality, reliability or reputation of these sites.

DO YOU PROVIDE COURSES OR TRAINING IN ANY OTHER AREA OF THE UK?

Most of my courses are based in the Peak District, however I do offer training in other parts of the UK.

EXPERIENCING PROBLEMS WITH THE WEBSITE?

If you are experiencing any problems with this website, please let me know via the contact form.